A Clinical Psychologist is a regulated mental health professional with specialist training in assessment, diagnosis, and evidence-based therapies. In the UK, the HCPC regulates the title, ensuring only qualified professionals use it. Registration with them confirms rigorous training, ethical practice, and accountability protecting both clients and the integrity of the profession. In South Africa, registration with the HPCSA requires a Master’s in Clinical Psychology , a clinical internship, and a year of community service followed by ongoing CPD to maintain practice standards. Together, these bodies uphold the care, competence, and ethics at the heart of clinical psychology.

The information you share in therapy stays between us. It is protected, private, and will not be disclosed without your consent. There are rare and important exceptions. These include situations where there is a serious risk of harm to yourself or someone else, where a child is at risk, or if I am legally required to disclose information, for example, by court subpoena. If such a situation ever arises, I will discuss it with you openly and sensitively.

Fridays 13:00 - 17:00 Saturdays 09:00 - 13:00

You can book a session through the website, or reach out to the practice directly at +447377461639 or by emailing shannonhawkerpsych@gmail.com to schedule your appointment..

The number of sessions varies depending on your needs and goals, and we can explore this together during your first appointment.

Appointments are £100 for adults and £110 for children and adolescents, for a 50-minute session.I am currently registered with several private medical insurers. If you’d like to check whether your policy covers sessions with me, I recommend getting in touch with your provider and sharing my details.

Payment is required 48 hours in advance to confirm your appointment. This helps hold the space and ensures we can plan with care. Once you book your session, I’ll send you an email with all the details, including payment instructions. Once payment is received, your session is confirmed. If you need alternative arrangements, feel free to reach out via email, we can discuss options that work for you.

Payment is required 48 hours in advance to confirm your appointment. When an appointment is reserved for you, I ask for at least 24 office hours’ notice if you need to cancel. If I don’t hear from you within that window, payment in full will still be required, as the time has been set aside for you. Please note: cancellations via SMS or WhatsApp (text messages) cannot be accepted. The practice is committed to serving clients and will always strive to accommodate needs, emergencies included, and happy to consider those on a case-by-case basis. The email you receive as a reminder of your appointment are only courtesy messages and the practice cannot be held responsible if you do not receive or read the message.

Refunds are available for sessions cancelled at least 24 hours in advance. If cancellation occurs within 24 hours of the session start time, a refund cannot be issued. Adjustments to appointments are supported with flexibility, provided the notice requirement is met.

Currently, all sessions are offered online only. While in-person sessions may become available in the future, they are not being offered at this time. Online sessions continue to provide the same high level of support, flexibility, and quality of care, while also allowing appointments to be accessed conveniently from any location. Thank you for your understanding and continued support.

Each session is 50 minutes long.

Your session will take place securely over Google Meet. Prior to your appointment, you'll receive a private link that you can simply click to join. As sessions are confidential, please choose a quiet, private space where you feel comfortable speaking openly and free from interruptions. This helps ensure your session remains safe, confidential, and focused.

It is preferable to commit to therapy, but it’s not required. We can start with a few sessions to see how it feels, and you’re free to pause or end at any time. Therapy works best when it’s your choice, at your pace, and on your terms.

The therapeutic relationship between us is built on mutual trust. If at any point either of us feels that trust has been lost, either of us has the right to end the relationship respectfully. I also reserve the right to end the relationship if there is any form of abuse toward me or others by you, your family, or friends, if important information is withheld, if there’s consistent lack of cooperation (such as missing appointments or not engaging in the process), or if you’re unable or unwilling to follow through with agreed-upon commitments, including your financial responsibilities. If our work together comes to an end, I’ll provide a termination letter and, if you’d like, support you in finding another healthcare provider.